Improving your Customer Service through simple steps meant to increase customer satisfaction.
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Alain Theriault MBA's curator insight,
July 29, 2014 12:24 PM
creating amazing an unique customer (client) experience is mandatory for a young business
Michelle Gilstrap's curator insight,
January 23, 2014 1:04 PM
Check out this article to learn how to make your brand more successful.
rushforms's curator insight,
January 27, 2014 12:59 AM
Excellent branding fuels a business to reach its goals and achieve success in its respective niche. Looking forward for more of your scoops. |
Carmen Troche's curator insight,
February 1, 2014 11:46 PM
What makes great customer service? Listen more, talk less! And that's just my two cents!
Veronica Sanchez's comment,
January 19, 2014 7:24 PM
I found this article interesting because in this industry sometime as employees we at times confuse both these topics.
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Great tips! Our philosophy is to always give your customers more than what they expect! Making it easy for them to contact you is important as well.
We as service providers must always stay connected to listen to what our customers are saying. Technology changes fast, and customer expectations change quickly.
If we listen and respond to their suggestions -- not only will customers feel important, they will always feel understood, and they will be more likely to jump ship...we want them to know this company is where you belong.