Improving your Customer Service through simple steps meant to increase customer satisfaction.
Trish Sadar's insight:
Great tips! Our philosophy is to always give your customers more than what they expect! Making it easy for them to contact you is important as well.
We as service providers must always stay connected to listen to what our customers are saying. Technology changes fast, and customer expectations change quickly.
If we listen and respond to their suggestions -- not only will customers feel important, they will always feel understood, and they will be more likely to jump ship...we want them to know this company is where you belong.
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Great tips! Our philosophy is to always give your customers more than what they expect! Making it easy for them to contact you is important as well.
We as service providers must always stay connected to listen to what our customers are saying. Technology changes fast, and customer expectations change quickly.
If we listen and respond to their suggestions -- not only will customers feel important, they will always feel understood, and they will be more likely to jump ship...we want them to know this company is where you belong.