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Scoop.it!
Like any other skill, if you don't keep on top of your customer service skills, they will get dull and less effective. Sharpen your skills with these 7 customer service tips. 
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Improving your Customer Service through simple steps meant to increase customer satisfaction.
Trish Sadar's insight:
Great tips! Our philosophy is to always give your customers more than what they expect! Making it easy for them to contact you is important as well.
We as service providers must always stay connected to listen to what our customers are saying. Technology changes fast, and customer expectations change quickly.
If we listen and respond to their suggestions -- not only will customers feel important, they will always feel understood, and they will be more likely to jump ship...we want them to know this company is where you belong.
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1to1 Media (blog) Service, Satisfaction, and the Social Customer Comment 1to1 Media (blog) Rather, by looking at an aggregate view of all customer feedback, including social media and online commentary, companies can get a robust view of what...
Trish Sadar's insight:
I agree that "Success does not lie in simply listening to customers; however by acting upon the feedback received by customers."
This article has useful advice, tips, and tools on how to do this effectively.
Make it a great day!
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Using the phrase (5 Phrases Guaranteed to Boost Your Customer Service http://t.co/MlmGtmYw)
Trish Sadar's insight:
Great article!
5 Simple phrases that we should all strengthen our usage of!
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