Branded Customer Service
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Branded Customer Service
Customer Service, Customer Service trends, Customer Service Articles
Curated by Trish Sadar
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Social Customer Service That Satisfies

Social Customer Service That Satisfies | Branded Customer Service | Scoop.it
Get Satisfaction helps online video broadcast platform provider Ustream benefit from a support community.
Trish Sadar's insight:

There absolutely is a HUGE payoff for getting it right int erms of Social Customer Service.  Its often the little things that are the big things.

 

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5 Ways to Provide Great Social Customer Service | Business 2 Community

5 Ways to Provide Great Social Customer Service | Business 2 Community | Branded Customer Service | Scoop.it
What did you do the last time something broke? Did you pick up the phone and call customer service? Probably not. According to Forrester Research Inc., 70
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