Branded Customer Service
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Branded Customer Service
Customer Service, Customer Service trends, Customer Service Articles
Curated by Trish Sadar
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The A-Z of Great Customer Service

The A-Z of Great Customer Service | Branded Customer Service | Scoop.it




Via Daniel Watson
Carmen Troche's curator insight, February 1, 2014 11:46 PM

What makes great customer service? Listen more, talk less! And that's just my two cents!

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15 Customer Service Skills that Every Employee Needs | Help Scout

15 Customer Service Skills that Every Employee Needs | Help Scout | Branded Customer Service | Scoop.it
There are certain customer service skills that every employee must master if they are forward-facing with customers. Without them, you
Trish Sadar's insight:

Patience, body language, communication skills, and conflict resolution skills....a must!

 

It is good to start with an individual who has passion and enjoys helping people!

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