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Tidbits, titbits or tipbits?
Engaging leadership ideas to get your dendrites firing
Curated by Jess Chalmers
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Rescooped by Jess Chalmers from New Customer - Passenger Experience
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4 Stages of Customer Engagement

4 Stages of Customer Engagement | Tidbits, titbits or tipbits? | Scoop.it

Are you still following the old rules?


Via Eric_Determined / Eric Silverstein
Eric_Determined / Eric Silverstein's curator insight, July 15, 2016 12:40 AM

"The kind of long-term customer relationships you want don’t happen because the text on the ‘buy now’ button says the right thing. They are fostered when the customer trusts your brand to be the kind she wants to be aligned with and come back to."

 

How well do you know your customers?

Rescooped by Jess Chalmers from Business Brainpower with the Human Touch
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5 Body Language Secrets That Will Help You Gain People's Trust

5 Body Language Secrets That Will Help You Gain People's Trust | Tidbits, titbits or tipbits? | Scoop.it

Whether it's in the business world or in personal relations, there is one thing that we all need to get along and be successful: trust. We all strive to have people trust us, but the truth is that trust is often hard to build. Luckily, there are some steps you can take to instantly appear more trustworthy. Here are five body language secrets to help you earn people's trust.

 

1. The eyes have it.

 

The first thing you want to remember when building trust is to keep eye contact. Eye contact is one of those things we subconsciously take note of every time we meet a person. Have you ever tried to have a conversation with a person who was constantly shuffling around and looking in different directions? Sporadic eye contact communicates a lack of interest, distraction, and even dishonesty. Whenever you're speaking, be sure to keep good, steady eye contact.


Via The Learning Factor
Jess Chalmers's insight:

We all strive to have people trust us, but the truth is that trust is often hard to build.

clara noble's curator insight, August 7, 2015 6:37 AM

We all strive to have people trust us, but the truth is that trust is often hard to build.

Blazenko Drmic's curator insight, August 9, 2015 6:13 AM

We all strive to have people trust us, but the truth is that trust is often hard to build.

Sanda Craina's curator insight, August 10, 2015 1:03 PM

We all strive to have people trust us, but the truth is that trust is often hard to build.