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You’ve probably been taught that giving compliments build relationships. In the self-help classic How to Win Friends and Influence People, Dale Carnegie stressed the importance of “giving sincere and honest appreciation” to others in life and work. He’s not wrong, but the thing is that showing real appreciation is difficult to do. How many times has someone given you a “compliment” and you just know they’re trying to get something from you? Compliments can easily veer into flattery and feel insincere, leaving the recipient wondering about the giver’s hidden agenda. Here’s what it takes to avoid all that–it’s easier than you think.
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If you’re always working for the weekend, you’re not alone. Just one-third of employees are actively engaged at work, leaving the majority of us unhappy on the job, according to the most recent State of the American Workplace Gallup poll. Instead of keeping an eye on the clock and the calendar, take the reins by creating a career that you love, experts suggest. “People often find themselves on a lifelong career journey without a destination in mind, only to look back at some point and realize they are not where they expected or wanted to be professionally,” says Tom Kemp, MBA executive-in-residence at the University of Richmond’s Robins School of Business. “Often this reflection happens when they either find themselves confronted with a job loss or they simply become so disenfranchised that they quit with little idea or thought about what they want to do next.”
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It happens to high- and low-performing teams alike: The ties that bind everyone together just aren’t as strong as they could be. Maybe you’ve inherited a team that’s always been sluggish and uninspired, or one that’s usually steady, but the trust is eroding under pressure. Or perhaps you’re just trying to take your team to the next level. Whatever the case, every team needs to reflect once in a while on what could be improved. It’s human nature to be conflict-averse, but it’s every manager’s job to bring points of conflict out into the open and move forward together. Unfortunately, most meetings aren’t the best venues for doing that. Typical team meetings focus on planning what’s ahead–an upcoming project, the next quarter’s top goals and metrics, expectations moving forward. But there’s a simple alternative, focused on reviewing the immediate past, that can change how your team works for the better.
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The world's top companies are starting to manage employee energy like a strategic asset. They know that ever-increasingly pace of change requires more and more human energy.Any entrepreneur will tell you that it take a tonne of energy to grow a business. The key is to manage it; sometimes you have to exert energy, other times you need to conserve it to go the distance, and after a sprint you need to replenish it. A group of senior executives from companies like Facebook, Alibaba, IBM and Johnson & Johnson got together to come up with strategies to better manage collective human energy in their companies. Here are their top five hacks to maximise human energy:
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We might spend days, months, or even years trying to figure someone out. Is he who he says he is? Should I trust her? The wheels in our head spin as we think of all the variables and how they'll play out. And still, we keep hearing that we should just listen to our instincts. Complicated questions, simple answer. What should we do, and where did this whole idea of the gut instinct come from, anyway? Intuition isn't some magical, mysterious quality that we carry with us. It actually comes from the knowledge and past experiences that we all carry. Even if we're unable to explain why we feel the way we do, there's a logical explanation behind our gut feelings. Whenever you encounter anything new, the unconscious side of your brain is constantly making assessments. It takes in certain cues, such as a smile or parts of a story, and then matches it with something similar in our database of memories to come up with a conclusion. Meanwhile, our conscious side remains unaware of this rapid process taking place.
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Nearly 70 percent of CEOs now recognize culture as one of the greatest sources of competitive advantage. Whereas company processes, technology, and strategy can be copied, an organization's DNA cannot be reproduced. With this realization, many organizations are turning to cultural change to fuel future growth and performance. Kaiser Associates, a business strategy and consulting firm, defines a high-performing culture as an organization that performs better than its peers in regards to business performance, innovation, employee productivity, and engagement, over a sustained period of time. For now, let's focus on how companies can leverage performance management best practices to build a winning culture.
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Some days you get to work early, work nonstop, and head home without being able to figure out what you actually accomplished. Everything rushes past you in a blur of emails, meetings, and errands, and your to-do list remains more or less untouched. You’re always going to have a few workdays like this no matter what you do. But if they start happening regularly, you may have a problem on your hands. If that’s the case, then it’s time to start looking for systematic failures, not just one-off fumbles. And ironically enough, the best place to look may be at your to-do list itself. What better record do you have of the tasks that you’re consistently failing to achieve? These are a few common to-do list items that might be getting in the way of your more important goals. If you can cut them out–even just for a day or two–you may be able to regain your footing.
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The internet is chock full of daily habits that will help your routine, but what about bad habits? Because habits are so ingrained into our daily routines, we often don't notice how harmful ones sneak in and ruin our success. Try eliminating the following habits from your life and see how your success in business and in life improve:
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It’s that time of year when many of us get motivated to make ourselves better—healthier, wealthier, wiser, or just different—in the new year. Roughly six in 10 of us make New Year’s resolutions, according to a 2016 Harris poll. But following through on those goals isn’t easy. Roughly half of those who are earnestly vowing to make improvements in 2018 are likely dusting off the same list they had last year. So if you want to actually accomplish those goals—or at least make a dent in them—by this time next year, use these five approaches.
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Let’s not waste any time. The simple solution that we’re all looking for: It doesn’t exist. Want your business to thrive like Amazon’s? Want to emulate Steve Jobs or Mark Zuckerberg? Follow the road map of Nike or Warby Parker to build the next brand that matters? Sorry, it doesn’t work that way. What succeeded for them may not work for you. Too bad. Get over it. One-size-fits-all strategies just aren’t effective in today’s age of flux (and maybe they never were). That’s one of the insightful messages in senior writer Austin Carr’s feature The Future of Retail in the Age of Amazon. It’s become common practice to refer to billion-dollar startups as “unicorns,” but there is no more one-of-a-kind business than Amazon: hard-driving, customer-focused, yet broadly directed, from books and groceries to entertainment, consumer electronics, and web services. Carr explains that competing with Amazon today–trying to beat it at its own game–is largely a fool’s errand. Instead, what increasingly defines retail success, and points the way toward the businesses of tomorrow, is a bespoke model, one that is crafted to deliver on a focused need, proposition, or brand essence.
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Companies want to be profitable and maximize their performance and impact both in the world and within their industry. With that said, accomplishing those feats starts with cultivating a culture to allow those things to happen which starts with a priority on employee well-being. Culture is important -- it affects engagement, mindset, reputation, recruitment of talent, and well being. When looking to cultivate a healthy and high performing culture, start by emphasizing these six points:
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Some people just seem to bounce back from whatever life throws at them. Whether it’s illness, loss, or tragedy, they do the tough work of picking themselves up, dusting themselves off, and carrying on—even when it seems impossible. If you’ve ever thought, “I could never do that” when looking at one of these apparent “superheroes,” don’t be so sure. It’s actually possible to build resilience to make yourself better able to bounce back from even the most difficult times. “It’s the ability to get back in the game after you’ve had some sort of failure. And indeed, we can learn to become more resilient,” says social scientist and leadership expert Frank Niles, PhD. Niles says there are a number of science-backed areas people can address to help them be more resilient. Here are some ways you can shore up your “resilience bunker” to better prepare for when tough times strike.
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From a wealth of real-world examples such as Warren Buffett and Bill Gates to a ton of science and expert opinion, there's no shortage of evidence that introverts can make great leaders. But, of course, quieter types can only demonstrate this fact if they decide to step up to the plate and lead. And according to new research, many introverts may be shying away from leadership positions in which they'd actually excel, because of misplaced fears about their potential and capabilities.
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Are you a micromanager? You will probably say no. Maybe you self-deprecatingly call yourself a “control freak.” Or just “hands-on.” You just “care too much.” And it’s true: You do feel a certain need for a sense of control over your work. You are responsible, after all–perhaps more responsible than some of your coworkers or direct reports. You’re afraid of mistakes and believe that if something needs to be done well, you’d better do it yourself. But this isn’t just because you’re an “independent self-starter” who holds their work to a high standard. It might be that, too, but it’s probably also because you’re feeling stressed.
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Tell someone 'I'm sick' or 'I'm tired' and you're not really giving them much information. How sick? How tired? Do you have a mild cold or a dread disease? Are you a new parent who hasn't slept in months or did you just enjoy the party last night a little too much? Burnout is the same. It comes in different degrees, from your common 'I can't wait for happy hour' variety, to far more serious 'I need to take a six-month sabbatical and re-evaluate my life' burnout. The appropriate response for different stages is very different. So how do you know how burnt out you are exactly? Science, apparently, can help. Recently 99U's Hamza Khan dug up a classic Scientific American article (subscription required) that describes a 12-stage model of burnout developed by psychologists Herbert Freudenberger and Gail North. Here are the stages the scientists outline:
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There’s a difference between a “compliment” and an “acknowledgement,” and it sometimes comes down to a single word.