"The Mastercard Foundation has announced a commitment to enable 30 million African youth, especially young women, to secure dignified and fulfilling work by 2030 ..."
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Customer service in tourism
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"We’re rude at work, and it’s hurting profits, health and happiness ..." 
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This post relates to Maslow's self-actualisation level (enabling women to have dignified and fulfilling work by 2030). It also shows how a company should be aware of its surrounding, for instance, high levels of unemployment in Africa. Poverty reduction may also relate to Maslow's self-actualisation needs level. This post further shows an awareness that tourism may hold opportunities for countries, and young people, therefore, are trained in some of the required skills in this field.
See 3.2.1: Maslow's theory of motivation
It is mentioned in the post, 'It is a consortium of partners from the education, development, and private sectors'. This relates to information presented in the study guide (1.2: Social and cultural forces), namely that both the government and the private sector in tourism need to become involved to solve some of the problems experienced in South Africa (e.g., language problems) and to demonstrate that tourism can be beneficial to all South Africans.