Customer service in tourism
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Customer service in tourism
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Customer service email - should it be managed by phone agents or digital agents?

Customer service email - should it be managed by phone agents or digital agents? | Customer service in tourism | Scoop.it

"Email is one of the most traditional types of customer service channels and yet remains a major one still used in multiple situations. But in an evolving world ..."

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Eleven key tips for improving customer support

Eleven key tips for improving customer support | Customer service in tourism | Scoop.it

"Increase profits and brand trust by improving customer support. Know how to improve your team's skills and engage your customers ..."

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Tourism is booming in US but no hotel jobs | IOL

Tourism is booming in US but no hotel jobs | IOL | Customer service in tourism | Scoop.it

"Tourism is thriving in the nation's capital, with the District of Columbia's visitors bureau declaring a record year for US foot traffic in 2016 ..."

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Boeing sharpens focus on data analytics

Boeing sharpens focus on data analytics | Customer service in tourism | Scoop.it

"Amid a broader leadership shakeup, the aerospace giant is elevating CIO Ted Colbert to senior vice president of information and analytics, with an eye towards leveraging data to better manage everything from fleet inventories to flight crew ..."

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