Customer service in tourism
6.5K views | +0 today
Follow
Customer service in tourism
Psychology, technology, strategy ...
Curated by Leona Ungerer
Your new post is loading...
Scooped by Leona Ungerer
Scoop.it!

Airlines are pumping perfume onto planes to create passenger loyalty

Airlines are pumping perfume onto planes to create passenger loyalty | Customer service in tourism | Scoop.it

"Perfume creates a positive first impression and prevents odour on planes.
A new French diffusion system will allow companies to scent a passenger's entire flight, from boarding to landing ..."

©

No comment yet.
Scooped by Leona Ungerer
Scoop.it!

Chinese airport launches pink-coloured, female-only security checkpoints

Chinese airport launches pink-coloured, female-only security checkpoints | Customer service in tourism | Scoop.it

"Guangzhou Baiyun International Airport in the Guangdong province of south-east China has introduced three security lanes solely for female passengers to help those uncomfortable with the scrutiny of male guards ..."

No comment yet.
Scooped by Leona Ungerer
Scoop.it!

Could badly-behaved airline passengers lead to a better flying experience for everyone?

Could badly-behaved airline passengers lead to a better flying experience for everyone? | Customer service in tourism | Scoop.it

"Though it might be disheartening to hear that air rage incidents reported by airlines are on the rise, take heart, my fellow fliers: all those unruly passengers could, arguably, lead to positive ..."

©

No comment yet.
Scooped by Leona Ungerer
Scoop.it!

The happiest passengers in the sky - Condé Nast Traveler

The happiest passengers in the sky - Condé Nast Traveler | Customer service in tourism | Scoop.it

"The flight-rating system Routehappy takes price, layover length, Wi-Fi availability, and other options into account ..."

No comment yet.