Customer service in tourism
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Customer service in tourism
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China’s Covid-hit travel market shows signs of recovery as Mid-Autumn Festival bookings surge

China’s Covid-hit travel market shows signs of recovery as Mid-Autumn Festival bookings surge | Customer service in tourism | Scoop.it

"Interprovincial tour bookings ahead of China’s Mid-Autumn Festival holiday have surged over the past two weeks, but most travellers will be staying close to home, experts say ..."

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VR travel, presale deals, and hotel robots

VR travel, presale deals, and hotel robots | Customer service in tourism | Scoop.it

"As China slowly emerges from lockdown, new priorities for travelers are forcing domestic tourism companies to adapt, international players should take note ..."

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Where Chinese travelers are headed post-coronavirus | CNN Travel

Where Chinese travelers are headed post-coronavirus | CNN Travel | Customer service in tourism | Scoop.it

"Even though life in China is slowly returning to normal and citizens are ready to travel, the majority of post-COVID-19 trips will most likely be taken at home -- not abroad. Travel experts discuss what lies ahead for the world's largest outbound travel market ..."

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Hotels, restos, airlines are feeling it—but remain in fighting form

Hotels, restos, airlines are feeling it—but remain in fighting form | Customer service in tourism | Scoop.it

"While the Philippines can still claim to have one of the lowest incidences of COVID-19 in the world, the effects of the new virus have hit industries that provide services to consumers. Based on our …"

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How to win the heart of the domestic tourist

How to win the heart of the domestic tourist | Customer service in tourism | Scoop.it

"Now is the time for the tourism industry to shift its focus ..."

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China’s travel firms brace for make-or-break holiday

China’s travel firms brace for make-or-break holiday | Customer service in tourism | Scoop.it

"Tourism businesses are trying everything to lure visitors ahead of the May Day holiday. But many consumers remain reluctant to travel far ..."

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Back in business, China’s online travel sites Qunar, Ctrip expect a surge in domestic tourism amid global shutdown

Back in business, China’s online travel sites Qunar, Ctrip expect a surge in domestic tourism amid global shutdown | Customer service in tourism | Scoop.it

"With the coronavirus pandemic easing in China but out of control globally, online travel platforms Qunar and Ctrip are back online and ready for a surge in domestic tourism ..."

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