"Business travel, the backbone of the travel and hospitality industry, has already dropped and is projected to sharply decline in the coming months due to COVID-19 fears ..."
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Customer service in tourism
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"The first of SilverNeedle Hospitality's technology-focused Next Hotels brand opened in Brisbane yesterday, showing what it means to cater to the modern business traveller ..." 
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Scoop.it!
"This year saw mobile technology become ‘the norm’ as a way to search and book travel. See what's in store for next year ..."
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