"The tourism industry has one of the highest growth rates out of all industries in the world, accounting for 10.4% of global GDP and 319 million jobs (10% of total employment in 2018). At the moment, there is no sign of a slump in this trend ..."
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Customer service in tourism
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"The 2030 Agenda for Sustainable Development with its 17 Sustainable Development Goals (SDGs) was adopted in September 2015 by all UN-member states. The strength of the 2030 Agenda is its universality, its complexity and its vision to transform our world ..." 
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